Staff Mode

2 posts tagged “Staff Mode”

September 29, 2026

Front Door Is the Tablet for Arrivals — Front Desk Is Not a Second Lobby

Arrivals belong on the tablet at the door, not at a second lobby behind the desk. One Check screen queues today's boarding and training arrivals, handles roster search for walk-ins, and keeps the front desk for payments and conversations that actually need a counter.

By Pet Ops Team

Front Desk Operations Check In Workflow

September 27, 2026

Scan the Kennel Card: The Run Label Should Open the Stay

A kennel card clipped to the gate should open the active training enrollment in one scan, not send staff scrolling today's pets. When the QR encodes the stay, mixed staff log care notes and timeline updates without pulling trainers off the floor.

By Pet Ops Team

Board and Train Kennel Cards

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