One core platform. Modular by design.
A shared operational foundation with optional modules for boarding, training, grooming, and daycare.
We believe every serious board-and-train and training facility should succeed on Pet Ops—not just sign up. We keep shipping features for that niche, and we've built custom workflow for individual facilities when the standard product didn't match how they run—at no extra charge.
A shared operational core.
Pet Ops is built around pets, owners, staff, communication, media, and billing.
Services are modules — not silos.
Each business enables only what it actually runs.
Trust is not a feature.
Every update, photo, and note compounds into a visible timeline of care.
Owners don't have to ask how their dog is doing. They already know.
AI assists staff. It does not replace them.
AI-assisted summaries, included in the Pet Ops Plan, help summarize notes and highlight progress.
Human judgment and staff voice always remain primary.
Run the day from a tablet on the wall.
Turn a tablet into a live feeding and run-task board with tablet-ready feeding workflows by location, so staff always know what's next.
Feeding: per-kennel instructions and live progress through the cycle.
Run & turnover: cleaning tasks, maintenance, and time-outside at a glance.
Available Modules
Enable only what you need. Each module integrates with the shared core.
Core Platform (Free)
Kennels & Facility
Configure rooms, runs, and spaces. Visual layout editor for your facility.
- Room, run, and space setup
- Facility-aware daily workflows
- Capacity visibility for staff
Pet Management
Track pet profiles, health records, and vaccination status.
- Pet profiles and care details
- Vaccination record tracking
- Owner-linked pet history
Owner Management
Manage owner contacts, preferences, and communication history.
- Owner profiles and contacts
- Communication history
- Digital form records
Invoicing
Generate and track invoices, payments, and billing history.
- Invoice generation
- Payment and balance tracking
- Service-linked billing records
Staff Management
Manage staff accounts, roles, and permissions.
- Staff accounts and roles
- Permission-aware access
- Operational handoff support
Pet Ops Plan
Everything you need to run your training business, in one plan.
- ✓Boarding: bookings, runs, and daily operations
- ✓Training: delivery models, skills progress, homework, video, and report cards
- ✓Grooming: appointments, services, and pricing
- ✓Pet Sitting: in-home visits, farm visits, and mobile care
- ✓Shared SMS: owner texts and portal login codes
- ✓FFie (AI): care note summaries and progress highlights
Included in the Pet Ops Plan
Boarding
Included in Pet Ops Plan — bookings, runs, and daily operations.
- Admin and owner booking portals
- Check-in and check-out workflows
- Rates, packages, and add-ons
- Revenue and occupancy reports
Training
Included in Pet Ops Plan — delivery models, skills, homework, video, and report cards.
- Five delivery models: Board & Train, Day Training, Private Lesson, Group Class, and Virtual Coaching
- Skill tracking with progress stages and methodology packs
- Owner homework with an at-home practice log loop
- Session video with trainer-reviewed clips
- Owner report cards published by the trainer
Grooming
Included in Pet Ops Plan — appointment scheduling and service tracking.
- Service and pricing management
- Auto-calculated appointment duration
- Filter by date, status, or pet
Messaging
Included in Pet Ops Plan — thread-based messaging for your team.
- Threaded staff conversations
- Read receipts and notifications
- Organization-scoped access
Operations Stations
Included in Pet Ops Plan — turn a tablet into a live feeding and run-task board.
- Staff Mode included for quick daily workflows
- Tablet-ready feeding workflows by location
- Run tasks for potty breaks and kennel turnover cleaning
Pet Sitting
Included in Pet Ops Plan — pet sitting, farm visits, and mobile care.
- Client-bookable in-home and farm visits
- Service areas, distance limits, and daily visit caps
- Pet, livestock, and mobile care service items
Shared SMS
Included in Pet Ops Plan — owner SMS and portal login codes.
- Portal login codes by text
- Boarding reminders and transactional SMS
- No dedicated number provisioning required
FFie
Included in Pet Ops Plan — your in-app kennel assistant.
- Care note summaries
- Progress highlights
- Staff-first review flow
Add-On Module
Dedicated SMS
Your own number for owner texting (requires Shared SMS).
- Dedicated business phone number
- Two-way owner texting on your line
- Requires Shared SMS module
Includes required carrier registration and compliance setup before your number goes live.