Boarding and Grooming

2 posts tagged “Boarding and Grooming”

October 19, 2026

Handling Notes Stay With the Groomer, Off the Invoice

Bite flags and muzzle policies belong on the pet record for staff, not on printable receipt lines. Split handling notes from catalog line items so checkout shows services and time charges, not the groomer's back-room warnings.

By Pet Ops Team

Grooming Operations Pet Grooming Salon Software

October 17, 2026

The 24-Hour Grooming Text: Confirm or Cancel Before the Slot Dies

Morning-of reminders arrive too late to refill the chair. Send a day-before SMS with numeric confirm or cancel, define what silence means, and release unconfirmed slots on a written timeline so groomer capacity stays honest.

By Pet Ops Team

Grooming Operations Grooming Appointment Scheduling Software

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