Board and Train Software
5 posts tagged “Board and Train Software”
Two Training Dogs, One Run, One Card — Don't Print a Lie
Sibling board-and-train dogs in one run need a shared kennel card that keeps one owner block and separate program lines, notes, and staff-scan QR codes per enrollment. Printing a single-dog card for a two-dog gate creates wrong timeline updates and broken handoffs.
Go-Home Is a Session on the Calendar, Not a Speech at the Gate
Board-and-train pickup fails when the handoff lives only in memory until the owner arrives. Scheduling a go-home session at check-in, rescheduling with program changes, and completing it like any other trainer block keeps desk promises, demos, and portal updates aligned.
After Checkout, the Dog Is Still on Your Roster
Checkout clears the run and the in-house queue, but board-and-train enrollments often continue with homework, follow-ups, and practice at home. The Continuing training roster keeps post-checkout and pre-arrival dogs visible so staff do not treat pickup like the end of the file.
Front Door Is the Tablet for Arrivals — Front Desk Is Not a Second Lobby
Arrivals belong on the tablet at the door, not at a second lobby behind the desk. One Check screen queues today's boarding and training arrivals, handles roster search for walk-ins, and keeps the front desk for payments and conversations that actually need a counter.
Accept the Consult, Don't Re-Type the Dog
A board-and-train eval should seed the enrollment, not die on a legal pad. Capture owner, pet, baseline notes, and concern skills in a consultation — then accept into enrollment with the wizard prefilled so desk staff never rebuild the dog from memory.